Privacy Policy

Privacy Policy

Last Updated: 21.09.2023

1. Introduction

Welcome to Rustorange, an ecommerce portal operated by Zakoopi Infotech Private Limited. At Rustorange, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile applications, or any other services provided by Rustorange (collectively referred to as the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. Please take a moment to read this policy carefully to understand how we handle your information.

2. Information We Collect

We may collect the following types of information from you when you use our Services:

  • Personal Information: This includes information such as your name, email address, phone number, shipping address, and billing information.

  • Payment Information: When you make a purchase through our platform, we may collect payment card information and other financial details. This information is securely processed by our payment partners, and we do not store it on our servers.

  • Usage Information: We collect information about how you interact with our Services, such as your browsing history, the pages you visit, and your preferences.

  • Device Information: We may collect information about the device you use to access our Services, including the device type, operating system, and unique device identifiers.

  • Location Information: With your consent, we may collect information about your location when you use certain features of our Services.

  • Communications: We may collect information from your communications with us, including customer support inquiries and feedback.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing and improving our Services.
  • Processing and fulfilling your orders.
  • Personalizing your shopping experience.
  • Sending transaction notifications and updates.
  • Communicating with you about our products, promotions, and updates.
  • Responding to your inquiries and providing customer support.
  • Analyzing and improving our website and mobile applications.
  • Complying with legal obligations.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our Services (e.g., payment processors, shipping companies).

  • Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure.

6. Your Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also opt out of receiving marketing communications from us at any time.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Zakoopi Infotech Private Limited, A-46, 3rd Floor, Sector 57, Noida, UP - 201301

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other means.